In the last few years, the online cab booking industry has risen. The introduction of app-based systems has not only disrupted the taxi and auto-rickshaw markets but also forced automotive OEMs to rethink their development.
According to Uber data, 17.7 million smartphone users in the United States till April 2017. And 16.6 million Uber users reached the app.
The global demand for online taxis is currently at an all-time high.
We’ll go through some of the best features of an app designed for online cab booking in the following post.
Features Of Online Cab Booking
It is a good time for a taxi app development company to introduce online cab booking applications.
The Online Cab Booking system requires a visually appealing layout and a user-friendly interface.
To appeal to the target market, an application should be well-defined, with a strong emphasis on design and user experience, as well as being user-friendly.
- User guide
The application should come across a well-defined user guide. It should cover all aspects of the application and make it simple for the user.
This app introduction guide aids the user in the app’s functionality and primary purpose. It should be a user guide with a lot of UX.
- Easy sign-up process
Don’t put your users through a long signup process. It’s best if you don’t ask for any payment information when they sign up.
Keep the sign-up process easy. It has been observed that if users are required to complete a lengthy sign-up process, they are more likely to leave the app.
- User-centric Booking Process
The app should take the user to the home screen after they have completed the user registration process to choose their trip.
In a cab booking process, there are a few noticeable points that should be present such as Enter a pickup location using the search option, GPS to determine the exact location, Display the selected position on a detailed map.
- User-friendly UI with location tracking
When booking cabs in a rush, users are likely to want something that allows them to complete the transaction in just a few taps.
A search bar for pick-up and drop-off locations, a selection of the type of ride, GPS detecting current position, and a map where users can see their location, etc.
Your app should also have a feature that allows users to save their locations, such as their workplace, house, or favorite restaurant.
- Booking Flexibility
Users who need to book the trip for a later date will see a pop-up box notification where they can choose the date as well as the desired time.
This is useful during peak hours when it’s difficult to locate a cab.
This is a useful feature in the Ola Clone Script app.
- Estimated Arrival Time
The application should display the choice of selecting a cab as well as the estimated arrival time for the user’s convenience.
From the start, the user will be aware of the expected arrival time. It is one of the most useful features that any cab booking app should have.
- Fare precision
The consumer should be able to see the approximate fare in the app.
This app feature allows users to estimate the cost of a trip before taking it.
There are various rate charts for cabs, as well as spike rates. Before hiring a taxi, customers often want to see the price.
After the user selects the pick-up and drop-off locations, they should be able to see an estimate of how much the trip will cost them.
- Cab confirmation
If the user confirms that they want to book a ride right away, the app should show a confirmation screen with all of the ride’s details and a rate estimate.
It also allows users to submit some discounts using coupon codes.
- Ride details
If the ride has been verified, the application should enable the user to see the cab’s current location, as well as the estimated arrival time and other details.
For example, the driver’s name, the cab’s vehicle number, the driver’s phone number, and the taxi details.
- Ride feedback
The user may be prompted with a screen showing the distance traveled and total cost after completing the journey.
For user interaction, the app should prompt the user to provide input or a rating on the ride experience to the driver.
The driver’s rating aids the company in determining the degree of customer satisfaction.
- Live to track
This feature allows the user to check the current status of the booked cab as well as the current status of the journey, allowing them to gain user experience, stay up to date on live traffic, and make assumptions on when the cab will arrive at the drop spot.
- My rides
This feature will show a full list of all completed bookings as well as upcoming rides.
This allows the user to keep track of all the rides he or she has booked.
The upcoming section will give you a sneak peek at upcoming journeys, while the completed section will show you the history of the trip you took.
- Wallet and different payment gateway
As the world moves toward the digitization of payment systems, one can pay using a mobile wallet or through a variety of payment gateways such as Internet Banking, Card Payments, UPI, and others.
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When the user arrives at their destination, the fare can be given via payment API, and an invoice copy will be sent to the user’s registered email address.
